Privacy Policy

Your Privacy Matters

1. Information We Collect

This Privacy Policy explains how Affirmo ("we," "us," or "our") collects, uses, and protects your personal information.

  • Contact Information: WhatsApp number, email (optional)
  • Profile Data: Name or nickname, age group, pronoun, preferences, and answers to onboarding questions
  • Usage Data: Interaction with our service, delivery windows, and payment status
  • Payment Data: Processed securely by Stripe; we do not store your payment card information
2. How We Use Your Information
  • To deliver personalized affirmations to your WhatsApp
  • To personalize your experience based on your quiz answers and preferences
  • To process payments and manage your subscription
  • To provide customer support and send account notifications
3. How We Share Your Information
  • Service Providers: We share necessary data with GDPR-compliant partners such as Supabase (database), Twilio (WhatsApp messaging), and Stripe (payments)
  • No Selling: We never sell your data to third parties
4. Data Retention

We retain your data as long as your account is active. You can request deletion at any time from your dashboard.

5. Security

All data is encrypted in transit and at rest. We use modern security best practices to keep your information safe.

6. Your Rights (GDPR Compliance)

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of your personal data at any time by contacting contact@affirmo.life.
  • Right to Rectification: If your information is incorrect, you can update it directly in your profile settings or contact us for assistance.
  • Right to Erasure: You can delete your account and all related data at any time through your account settings, or by contacting us.
  • Right to Data Portability: You may request your data in a commonly used, machine-readable format.
  • Right to Object: You can withdraw consent and stop processing at any time by deleting your account.
  • Lawful Processing: We only collect and process your personal data with your clear consent, solely for providing our affirmation service.

We are committed to GDPR compliance and use only trusted, GDPR-compliant third-party processors (Supabase, Stripe, Twilio). For any GDPR requests or questions, contact contact@affirmo.life.

7. Cookies and Tracking

We use cookies only for essential site functionality and analytics.

8. International Data Transfers

All data is stored on secure servers located in the EU.

9. Changes to This Policy

We will notify you of any major changes. Please review periodically.

10. Contact

For any privacy concerns, contact contact@affirmo.life.

Affirmo is dedicated to your well-being and privacy. Thank you for trusting us!